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Shipping Policy
Shipping Policy
Effective Date: November 11,2023
- Overview
· Greenway Supplies & Equipment Limited ("Greenway", "we", "us", or "our") is committed to delivering your orders efficiently and reliably. This Shipping Policy outlines the terms and conditions of our shipping services. - Shipping Destinations
· We ship products across Canada and to select international destinations. Please note that certain products may be restricted from international shipping due to legal or logistical reasons. - Shipping Methods
· Standard Shipping: Offers a balance of speed and cost-effectiveness.
· Expedited Shipping: Faster delivery for an additional fee.
· Freight Shipping: For large or heavy items requiring special handling. - Shipping Costs
· Shipping costs are determined based on the size, weight, and destination of the order. Accurate shipping costs will be calculated and displayed at checkout. - Order Processing Time
· Orders are typically processed within [1-3] business days. Custom or large orders may require additional processing time. - Delivery Time frames
· Delivery times vary based on the shipping method and destination:
· Standard Shipping: 10 business days within Canada.
· Expedited Shipping: 3 business days.
· Freight Shipping: Timelines provided on a case-by-case basis. - Tracking and Notifications
· Once your order is shipped, in some cases, we may provide you with a tracking number via email. You can use this number to track your order's progress. - Shipping Carriers
· We partner with reputable carriers such as Canada Post, UPS, FedEx, and others to ensure safe and timely delivery. - Packaging
· All items are securely packaged to prevent damage during transit. We strive to use environmentally friendly packaging materials where possible. - International Shipping
· For international shipments, customers are responsible for any customs, duties, and taxes imposed by their country.
· Delivery times for international orders may vary due to customs processing. - Damaged or Lost Shipments
· If your order arrives damaged or is lost in transit, please contact us immediately. We will investigate and resolve the issue, which may include a replacement or refund. - Changes to Shipping Policy
· We reserve the right to modify this Shipping Policy. Any changes will be posted on our website and become effective immediately. - Contact Information
· For questions or concerns regarding shipping, please contact our customer service team at [Contact Email/Phone Number]. - Governing Law
· This Shipping Policy is governed by the laws of Canada and the province of Saskatchewan.
By placing an order with Greenway Supplies & Equipment Limited, you agree to the terms set forth in this Shipping Policy.